What is SG Medical's warranty policy?

SG Medical provides warranty coverage for CPAP machines, masks, and accessories. Please contact us for specific warranty terms for your product.

What is SG Medical's shipping policy?

SG Medical aims to deliver CPAP machines, masks, and accessories promptly and securely within Singapore.

What is the return or exchange policy?

SG Medical offers return or exchange options for merchandise. Please contact us for specific terms and conditions.

What is the refund policy?

SG Medical has a refund policy in place for eligible products. Please contact us for details on refund eligibility and process.

What if I received an incorrect or damaged item?

If you received the wrong product or it was damaged during shipping, please contact SG Medical so that we may take the necessary corrective actions.

What if I have problems with my product?

If you are having trouble with your new product, please visit the online Product Support website hosted by ResMed, or contact SG Medical directly.

Webstore Policy - SG Medical

This website provides information about SG Medical Pte Ltd and its products and services.

Product Information

All product descriptions, specifications, images, and availability are provided for general reference only. SG Medical Pte Ltd reserves the right to:
- Modify product information at any time without prior notice
- Update specifications based on manufacturer changes
- Correct typographical or technical errors
- Product display on this website does not constitute a binding offer for sale.

Enquiries & Quotations

Customers may submit enquiries through:
- Contact forms
- Email communication
- Direct business contact

Submission of an enquiry does not:
- Create a contractual obligation
- Guarantee product availability
- Confirm pricing

All pricing, order terms, and commercial arrangements will be confirmed separately via official quotation or agreement.

Use of Contact Forms

When submitting a contact form, users may be required to provide:
- Full name
- Email address
- Contact number (if applicable)
- Message details

By submitting the form, you consent to SG Medical Pte Ltd contacting you in relation to your enquiry.

Personal Data & PDPA Compliance

SG Medical Pte Ltd collects and processes personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).

Personal data collected via this website is used solely for:
- Responding to enquiries
- Providing quotations
- Business communication
- Relationship management
- Regulatory or compliance requirements (if applicable)

We do not sell, rent, or trade personal data to third parties.For full details, please refer to our Privacy Policy.

Limitation of Liability

SG Medical Pte Ltd shall not be liable for:
- Any reliance placed on website content
- Indirect or consequential damages
- Business interruption arising from website use

This website is provided “as is” without warranties of any kind.

Contact Information

For questions regarding this Website Policy, please contact: SG Medical Pte Ltd
- sales@sgmedical.org
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Our Webstore Policy

This website provides information about SG Medical Pte Ltd and its products and services.

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